Last Updated: August 24, 2026
Robinhood Chain Terms of Service
1. Introduction
These Terms of Service (“Terms”) set forth the legally binding terms and conditions that govern your access to and use of Robinhood Chain Sequencer, Robinhood Chain Public RPC, Full Node Snapshot, and the Robinhood Chain Testnet, each which is defined below, and any other content, tools, documentation, SDKs, features, and functionality made available on or through https://docs.robinhood.com/chain (collectively, the “Services”). The Services are provided by RHDA, LLC (“Robinhood,” “we,” “us,” or “our”).
For purposes of these Terms, “you” and “your” refer to you as the user of the Services; if you access or use the Services on behalf of a company or other entity, “you” includes both you and that entity, and you represent and warrant that you have the authority to bind the entity to these Terms and that you agree to these Terms on its behalf.
By using or accessing the Services, you agree to be bound by these Terms and any documentation and guidelines accompanying the Services, and all other terms, policies, and guidelines applicable to your use. If you do not agree to these Terms, please do not access or use the Services.
SECTION 12 OF THESE TERMS CONTAIN A MANDATORY ARBITRATION AGREEMENT PURSUANT TO THE FEDERAL ARBITRATION ACT AND A WAIVER OF YOUR RIGHT TO BRING OR JOIN A CLASS PROCEEDING. THE ARBITRATION AGREEMENT REQUIRES THAT YOU MAY ONLY BRING CLAIMS ON AN INDIVIDUAL BASIS AND WILL PROHIBIT YOU FROM HAVING ANY CLAIMS AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW. BY ACCESSING OR USING THE SERVICES, YOU AGREE TO RESOLVE ALL DISPUTES CONCERNING THE SERVICES THROUGH ARBITRATION IF YOU OR WE ELECT TO USE ARBITRATION. YOU HAVE THE RIGHT TO REJECT THE ARBITRATION AGREEMENT AS SET FORTH BELOW.2. Accessing Services
2.1 The Services
Robinhood Chain is a permissionless, Ethereum-compatible Layer-2 blockchain designed to support a new era of on-chain financial infrastructure (“Robinhood Chain”). You acknowledge and agree that the Services may contain bugs, errors, security vulnerabilities, or design flaws and may not function as intended. Developer documentation and related technical resources for the Services are available at https://docs.robinhood.com/chain.
Robinhood Chain itself, including its protocol smart contracts and any associated bridging contracts that allow you to transfer Digital Assets between Robinhood Chain and other compatible networks (the “Bridging Smart Contracts”), nor any associated cross-chain oracle, verification services or other infrastructure (each, a “Third Party Provider”) is not part of the Services. Robinhood does not control what third parties build on Robinhood Chain, the activity of such parties, any user transacting on Robinhood Chain, and Robinhood does not take possession, custody, or control of any Digital Asset on Robinhood Chain or bridged through the Bridging Smart Contracts. You acknowledge and agree that Robinhood makes no representations or warranties with respect to Robinhood Chain or the Bridging Smart Contracts, and that, if you use Robinhood Chain or the Bridging Smart Contracts, you do so at your own risk. For purposes of these Terms, Digital “Assets” means any cryptocurrency, virtual currency, virtual commodity, digital representation of value, decentralized application tokens, protocol tokens, cryptofinance coins, tokens, or similar digital assets, blockchain-based assets, or other similar digital representations of assets, whether fungible or non-fungible.
Robinhood offers the following Services that enable you to access and interact with Robinhood Chain:
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The Sequencer: Robinhood operates a sequencer node that receives, records, and reports transactions on Robinhood Chain (the “Robinhood Chain Sequencer”). The Robinhood Sequencer is non-custodial and it does not store, hold, or control your Digital Assets at any time, other than collecting applicable gas fees. The Robinhood Chain Sequencer cannot modify, reverse, or cancel transactions once submitted, and does not have access to your private keys. Robinhood makes no guarantee of uptime or continuous availability of the Robinhood Chain Sequencer and will not be liable for any losses arising from sequencer downtime, latency, or unavailability.
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Public RPC: Robinhood makes available a public remote procedure call (“RPC”) endpoint that allows you to read data from and broadcast transactions to Robinhood Chain (the “Robinhood Chain Public RPC”). The Robinhood Chain Public RPC is subject to rate limits and is not intended for production-grade, high-throughput, or latency-sensitive applications. Robinhood makes no guarantee of uptime, availability, or data completeness with respect to the Robinhood Chain Public RPC, and may throttle, suspend, modify, or discontinue the Robinhood Chain Public RPC at any time and without notice.
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Full Node Snapshot: Robinhood may from time to time publish database snapshots of Robinhood Chain (each, a “Full Node Snapshot”). Full Node Snapshots are provided "as is" and solely as a convenience. Robinhood makes no representations or warranties regarding any Full Node Snapshot accuracy, completeness, integrity, or availability, and you are solely responsible for verifying any data obtained from a Full Node Snapshot against the canonical state of Robinhood Chain. Robinhood may change the format, hosting location, retention, or publication cadence of Full Node Snapshots, or discontinue them entirely, at any time and without notice.
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Robinhood Chain Testnet: The Robinhood Chain Testnet is a test environment that allows you to build and test applications integrated with Robinhood Chain. You are permitted to access and use the Robinhood Chain Testnet only to test and improve the experience, security, and design of Robinhood Chain or applications built on it, subject to these Terms. Testnet tokens have no monetary value and will not be converted into any rewards offered by Robinhood. Robinhood may change, discontinue, or terminate all or any part of the Robinhood Chain Testnet at any time and without notice.
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Documentation and Developer Tools: Robinhood makes available developer documentation, SDKs, APIs, and related tools through https://docs.robinhood.com/chain to facilitate development on Robinhood Chain.
2.2 Eligibility
To access or use the Services, you represent and warrant that: (a) you are at least eighteen (18) years old and have full legal capacity to enter into these Terms; (b) your access to and use of the Services is not prohibited by applicable laws or regulations in your jurisdiction; and (c) you are not a Prohibited Person; and (d) your access to and use of the Services does not and will not (i) violate any applicable law, regulation, rule, or order of any governmental authority, or (ii) infringe, misappropriate, or otherwise violate any intellectual property rights, privacy rights, publicity rights, or other rights of any third party. Robinhood reserves the right to verify eligibility and deny or terminate access at its discretion. You may not use a virtual private network (VPN), proxy, or other tool to mask or misrepresent your identity, location, or IP address in connection with your use of the Services, including for the purpose of circumventing any geographic or eligibility restriction.
For purposes of these Terms, a **“**Prohibited Person” means any individual or entity that is (a) the subject of sanctions administered by any governmental authority (including the U.S. Treasury Department's OFAC list, the U.K. or E.U. consolidated lists), (b) located, resident, or organized in any jurisdiction subject to comprehensive sanctions, or (c) owned or controlled by such persons.
2.3 Prohibited Use
You may use the Services only in accordance with these Terms. Further, you may not use the Services in connection with any of the following activities (each, a “Prohibited Use”).
- Unlawful Activity. Any activity that violates or facilitates the violation of applicable laws, regulations, or sanctions, or involves proceeds of unlawful activity, including the creation, distribution, or dissemination of unlawful content or information or assets illegally obtained.
- Abuse or Harm to Others. Conduct that interferes with or restricts another person’s use of the Services, including harassment, abuse, threats, stalking, defamation, extortion, impersonation, or infringement of others’ legal rights; exploiting or harming minors; soliciting or misusing personal data; transmitting spam, junk mail, or other unsolicited promotional materials; or promoting hate, discrimination, or violence.
- Fraud or Deception. Any activity intended to deceive or defraud Robinhood, other users, or third parties, including providing false, misleading, or inaccurate information, or engaging in conduct designed to misrepresent facts or unlawfully obtain property or value.
- Network Abuse or Security Violations. Any activity that interferes with, disrupts, degrades, or attempts to circumvent the intended operation, security, or integrity of the Services, or any underlying blockchain or infrastructure, including unauthorized access attempts, use of automated tools (such as bots, scrapers, or spiders), denial-of-service activity, or bypassing technical or usage restrictions.
- Intellectual Property and Rights Violations. Any activity that infringes, misappropriates, or otherwise violates the intellectual property, privacy, publicity, or other legal rights of Robinhood or any third party, including unauthorized use of Robinhood’s name, trademarks, logos, or branding, or any conduct that falsely implies endorsement by or affiliation with Robinhood; provided, however, that uses of the Robinhood Chain Marks expressly authorized under Section 5.6 of these Terms and conducted in full compliance with all conditions set forth in Sections 5.5 through 5.12 shall not constitute a violation of this provision..
You further agree you will not encourage or induce any third party to engage in any Prohibited Use.
2.4 Acknowledgments and Covenants
By accessing or using the Services, you confirm that:
- you will use the Services solely for lawful testing, experimentation, evaluation, and development purposes;
- you will not engage in any Prohibited Use and will comply with all applicable laws, rules, and regulations, including sanctions and export control laws, in connection with your access to and use of the Services;
- your use of the Services is subject to and will comply with these Terms and all applicable technical documentation, guidelines, policies, and limitations provided by Robinhood, as may be updated from time to time, and you will not attempt to exceed, bypass, or circumvent any such limitations;
- you will not misrepresent, obscure, or mask your identity when using the Services, will avoid conflicts of interest and intentional unethical conduct, and will not intentionally or negligently cause reputational harm to Robinhood;
- you understand and acknowledge that Robinhood Chain may operate on public or semi-public infrastructure and that your activity—including addresses, transactions, smart contracts, and other interactions—may be publicly visible, and you do not expect privacy or confidentiality with respect to such activity;
- you will perform only those transactions and interactions that are lawful in your jurisdiction;
- you have obtained and reviewed sufficient information regarding the Services and related functionality to make an informed decision to access and use the Services;
- you bear sole responsibility for all activities conducted through or in connection with your access to the Services, including transactions, interactions, disclosures, submissions of information, and acceptance of agreements; and
- you have the legal authority to access and use the Services and to enter into these Terms, including on behalf of any entity you represent.
2.5 Beta Features
From time to time, Robinhood may make available through the Services certain features, services, smart contracts, tools, or functionality designated as "beta," "early access," "testnet," "preview," or similar labels (collectively, “Beta Features”). Beta Features may be made available to all users or to a limited subset of users at Robinhood’s sole discretion. The availability of a Beta Feature does not constitute a commitment that such feature will ever be made generally available in any final or production form. Robinhood may modify, suspend, or discontinue any Beta Feature at any time, with or without notice, and without liability to you.
BETA FEATURES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. Beta Features may contain bugs, errors, or vulnerabilities—including in any associated smart contracts—that could result in unexpected behavior, failed transactions, or loss of Digital Assets. The disclaimers, limitations of liability, and assumption-of-risk provisions set forth elsewhere in these Terms apply with full force to your use of any Beta Feature. By accessing or using any Beta Feature, you represent that you understand and voluntarily accept the additional risks associated with pre-release software, including risks specific to blockchain technology and smart contracts, and that the general risk disclosures and liability limitations in these Terms apply to your use of Beta Features.
2.6 Additional Features, Services, and Products
Robinhood may from time to time offer additional features, products, or services through the Services (each, an “Additional Feature”). Your use of certain Additional Features may be subject to supplemental terms, conditions, policies, or guidelines made available by Robinhood in connection with such Additional Feature (collectively, “Supplemental Terms”). By accessing or using an Additional Feature, you agree to the applicable Supplemental Terms. All Supplemental Terms are hereby incorporated by reference into these Terms. In the event of a conflict between these Terms and any Supplemental Terms, the Supplemental Terms shall control solely with respect to the applicable Additional Feature.
3. Connecting a Wallet
To access and use certain Services you must use a non-custodial digital wallet that enables you to interact with public blockchains (a “Wallet”). All Services are non-custodial. At no point will Robinhood have custody, possession, access to, or control over your Wallet or its contents, including any Digital Assets. Your use of any Wallet is subject to the applicable terms of service or equivalent agreement of the applicable Wallet provider. You are solely responsible for maintaining the security of your Wallet, including safeguarding your cryptographic private keys, seed phrases, and other credentials associated with your Wallet.
By connecting your Wallet to the Services, you acknowledge and agree that: (a) Robinhood shall have no responsibility and disclaims all liability in connection with your use of such Wallet; (b) Robinhood makes no representations or warranties regarding the compatibility or functionality of the Services with any specific Wallet; and (c) you are solely responsible for your use of any Wallet, and Robinhood will not be liable for any acts, omissions, or losses resulting from your Wallet being compromised, including as a result of loss or misappropriation of your private keys or unauthorized access to your Wallet. You may disconnect your Wallet from Robinhood Chain at any time.
4. Fees
Your use of the Services or any Third-Party Services (as defined below) may result in certain fees, including, without limitation, fees for using the Services, transaction fees imposed by the applicable blockchain network in connection with your activity on such network, among other fees.
5. Ownership; Feedback
5.1 Ownership of Materials; Reservation of Rights
The Services and all content, software, code, documentation, interfaces, designs, graphics, text, audiovisual elements, and other materials made available through the Services (collectively, the “Robinhood Materials”), excluding any open-source software, are owned by Robinhood, its licensors, or other providers of such material and are protected by applicable and/or international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You agree not to take any action inconsistent with such ownership. Open-source components, if any, are governed solely by their applicable open-source licenses.
No rights are granted to you other than those expressly set forth in these Terms. Robinhood, on behalf of itself and its licensors, reserves all right, title, and interest in and to the Services and Robinhood Materials. If your access to or use of the Services is terminated or suspended, your license will immediately cease and you must promptly stop using and, at Robinhood’s option, delete or destroy any copies of Robinhood Materials in your possession or control.
5.2 Limited License; Restrictions
Subject to your compliance with these Terms, Robinhood grants you a non-exclusive, limited, revocable, terminable, personal, non-transferable, and non-sublicensable license to access and use the Services and Robinhood Materials solely for their intended purpose.
Except as expressly permitted, you may not: (a) copy, reproduce, distribute, sell, lease, sublicense, or otherwise make the Services or Robinhood Materials available to any third party; (b) modify, adapt, translate, or create derivative works from the Services or Robinhood Materials; (c) frame, mirror, or incorporate the Services or Robinhood Materials into any website, application, or other work; (d) reverse engineer, decompile, disassemble, or attempt to discover source code or underlying ideas or algorithms; (e) use the Services or Robinhood Materials to develop or operate a competing product or service; (f) use the Services or Robinhood Materials for any purpose not expressly permitted by these Terms; or (g) imply any affiliation with, or endorsement by, Robinhood without prior written consent.
5.3 Feedback
If you choose to submit suggestions, ideas, bug reports, comments, or other feedback about the Services or related materials (“Feedback”), you acknowledge that your Feedback is provided voluntarily and is not confidential. You agree that Robinhood may use, disclose, reproduce, modify, distribute, and otherwise exploit any Feedback for any purpose, without restriction and without compensation to you, and you grant Robinhood a perpetual, irrevocable, worldwide, royalty-free, and sublicensable license to do so. You represent and warrant that you have all rights necessary to provide the Feedback and grant the rights described above.
5.4 Trademarks
Any product or service names, logos or slogans that may appear on the Services are trademarks of Robinhood or its associated licensors and suppliers and may not be copied, imitated or used, in whole or in part, without prior written permission, except as expressly authorized pursuant to Section 5.5 through 5.12 of the Terms with respect to the Robinhood Chain Marks. All other trademarks, registered trademarks, product names and company names or logos mentioned through the Services are the property of their respective owners. Reference to any products, services, processes or other information, by name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by Robinhood
5.5 Robinhood Chain Marks - Definitions
For purposes of Section 5.5 through 5.12 (collectively the “Trademark License”), the following terms have the meaning set forth below:
(a) "Robinhood Chain Marks" means, collectively: (i) the word mark ROBINHOOD CHAIN; (ii) the word mark ROBINHOOD as used solely in connection with the ROBINHOOD CHAIN network and ecosystem; (iii) any logo, badge, seal, icon, or graphic design that Robinhood officially designates as part of the Robinhood Chain brand identity, including any such assets made available in the Robinhood’s official Robinhood Chain brand asset repository (the "Brand Asset Library"); (iv) any stylized versions or lockup treatments of the foregoing that Robinhood makes available for third-party use; and (v) any trade dress elements specifically associated with the Robinhood Chain brand. For the avoidance of doubt, the Robinhood Chain Marks do not include the ROBINHOOD word mark used in connection with Robinhood's brokerage, financial, or consumer products or any other Robinhood marks outside of the ROBINHOOD CHAIN network and ecosystem. This Trademark License covers only marks used specifically in connection with the ROBINHOOD CHAIN network and ecosystem.
(b) "Authorized User" means any user of the Services who uses the Robinhood Chain Marks strictly in accordance with the pre-approved uses described in Section 5.6 and who complies with all conditions set forth in Sections 5.5 through 5.12.
(c) "Ecosystem Participant" means any individual, company, developer, validator, node operator, protocol builder, decentralized application ("dApp") creator, integrator, service provider, content creator, or other third party that builds on, integrates with, or otherwise participates in the Robinhood Chain network.
(d) "Misleading Use" means any use that, in Robinhood's reasonable judgment: (i) suggests that the user is Robinhood or an official representative of Robinhood; (ii) implies Robinhood's endorsement, sponsorship, certification, or affiliation beyond what is expressly permitted under this Trademark License; or (iii) is likely to cause confusion among reasonable consumers or participants in the Robinhood Chain ecosystem.
(e) Governing Law of Trademark License. This Trademark License is part of and incorporated into these Terms. Accordingly, it is governed by and construed in accordance with the laws of the State of Delaware, without regard to its internal principles of conflicts of law or choice of law, consistent with Section 12.3 and Section 13 of these Terms.
5.6 Trademark License - Pre-Approved Uses
Subject to the conditions set forth in Sections 5.7 through 5.10, Robinhood hereby grants each Authorized User a non-exclusive, non-transferable, non-sublicensable, royalty-free, worldwide license to use the Robinhood Chain Marks solely for the following pre-approved purposes. No separate written agreement, application, or prior approval from Robinhood is required to engage in any use described in this Section 5.6, provided that all conditions set forth in this Trademark License are satisfied. Any use of the Robinhood Chain Marks outside the scope of this Section 5.6 requires Robinhood's prior written consent as described in Section 5.11.
(a) Factual Identification and Compatibility Statements. Authorized Users may use the Robinhood Chain Marks to accurately and truthfully identify or describe: (i) compatibility or interoperability with the Robinhood Chain network (e.g., "Compatible with Robinhood Chain," "Deployed on Robinhood Chain," "Built on Robinhood Chain"); (ii) integration with Robinhood Chain smart contracts, bridges, APIs, or infrastructure; (iii) participation in the Robinhood Chain network as a node operator, validator, or infrastructure provider; or (iv) a product, application, or service that runs on, is anchored to, or settles through the Robinhood Chain network. Permitted examples: "Our dApp is deployed on Robinhood Chain"; "[Protocol Name] — Compatible with Robinhood Chain"; "This wallet supports Robinhood Chain."
(b) Developer Tools, Libraries, and Open-Source Projects. Developers may use the Robinhood Chain Marks in: (i) documentation, README files, and technical specifications for open-source software, SDKs, developer tools, libraries, or APIs designed to interact with or build on the Robinhood Chain network; (ii) GitHub repository names, package names, or similar identifiers, provided the name clearly reflects the purpose of the repository (e.g., "[project-name]-robinhoodchain-sdk") and is not solely "robinhood-chain" or a confusingly similar identifier standing alone; and (iii) code comments and inline documentation for accuracy and technical clarity.
(c) Educational, Informational, and News Content. Any person or organization may use the Robinhood Chain Marks in: (i) factually accurate editorial, journalistic, academic, research, or educational content discussing the Robinhood Chain network or blockchain technology generally; (ii) blog posts, newsletters, social media posts, podcasts, videos, or other content that accurately describes or analyzes the Robinhood Chain network; and (iii) presentations, conference talks, workshops, or hackathon materials that reference the Robinhood Chain network in an informational context.
(d) Community and Ecosystem Promotion. Authorized Users may use the Robinhood Chain Marks in: (i) grassroots community initiatives, forums, social media groups, Discord servers, or Telegram channels dedicated to the Robinhood Chain ecosystem, provided such channels are clearly identified as community-run and not official Robinhood channels; (ii) hackathons, grant programs, meetups, or developer events focused on the Robinhood Chain ecosystem, provided there is clear disclosure that the event is not officially sponsored by or affiliated with Robinhood unless Robinhood has separately confirmed such sponsorship or affiliation in writing; and (iii) ecosystem directories, token lists, or blockchain explorer listings that include Robinhood Chain as a supported network.
(e) Official Brand Assets from the Brand Asset Library. Authorized Users may download and use logos, badges, icons, and other graphic assets made available by Robinhood in the official Brand Asset Library, subject to the visual identity standards set forth in Section 5.8.
5.7 Trademark License - Conditions of Use
The license granted in Section 5.6 is conditioned on full compliance with each of the following requirements. Failure to comply with any condition automatically terminates the license granted hereunder with respect to the non-compliant use, without notice from Robinhood, and in addition to any other remedies available to Robinhood under these Terms, at equity, or under applicable law (including the remedies described in Sections 5.13 and 12.14).
(a) Truthfulness and Accuracy. All uses of the Robinhood Chain Marks must be factually accurate, truthful, and not misleading. Authorized Users must not make false or unsubstantiated claims about the Robinhood Chain network, Robinhood, or any Robinhood product.
(b) No Suggestion of Official Status or Endorsement. Authorized Users must clearly distinguish their products, services, and communications from those of Robinhood. Specifically: (i) Authorized Users must not use the Robinhood Chain Marks in a manner that could reasonably suggest that the Authorized User's product, service, or organization is Robinhood or is officially endorsed, sponsored, certified, or approved by Robinhood, unless Robinhood has separately granted such authorization in writing; (ii) community-operated channels, websites, or initiatives must include a prominent disclaimer such as: "This [community/project/initiative] is not affiliated with, endorsed by, or officially connected with Robinhood Markets, Inc."; and (iii) the Authorized User's own name, logo, or brand must be clearly displayed and must be more prominent than any use of the Robinhood Chain Marks in the Authorized User's materials.
(c) Prominence and Context. The Robinhood Chain Marks may not be the most prominent element of any third-party product name, service name, or company name. The Authorized User's own branding must be the primary identifier. Permitted: "[Your Brand] — Powered by Robinhood Chain." Not Permitted: "Robinhood Chain Finance" or "Robinhood Chain Exchange" as a primary product or company name.
(d) No Incorporation into Third-Party Trademarks. Authorized Users may not use the Robinhood Chain Marks, or any marks confusingly similar thereto, as part of their own trademark, trade name, service mark, logo, domain name, social media handle, token name, or other distinctive identifier.
(e) No Derogatory, Harmful, or Offensive Use. The Robinhood Chain Marks must not be used in any manner that is derogatory, defamatory, obscene, or otherwise harmful to the reputation or goodwill of Robinhood or the Robinhood Chain network.
(f) Compliance with Law and These Terms. All uses of the Robinhood Chain Marks must comply with all applicable laws and regulations, including without limitation the Lanham Act, securities laws, consumer protection laws, and advertising standards, as well as all Prohibited Use restrictions set forth in Section 2.3 of these Terms.
(g) No Association with Prohibited Activities. The Robinhood Chain Marks must not be used in connection with: (i) fraudulent, deceptive, or scam projects (including "rug pulls," phishing schemes, or impersonation attacks); (ii) projects that promote, facilitate, or are associated with sanctions evasion, money laundering, or other financial crimes; (iii) content that promotes illegal activities; or (iv) products or services that otherwise violate these Terms or applicable law.
(h) No Use in NFTs, Digital Collectibles, or Token Metadata. Authorized Users must not incorporate the Robinhood Chain Marks, or any element of the Robinhood Chain brand identity, into the artwork, iconography, metadata, or smart contract attributes of any non-fungible token (NFT), digital collectible, or token, whether for commercial purposes or otherwise.
(i) No Use in AI-Generated or Synthetic Media. Authorized Users must not use the Robinhood Chain Marks in any AI-generated content, synthetic media, deepfake, or digitally manipulated content that could create a false impression of Robinhood's involvement, endorsement, or sponsorship of any product, service, or statement. This prohibition applies regardless of whether the resulting content would otherwise qualify as a Permitted Use under Section 5.6.
(j) Unauthorized Product Terminology. You must not describe, refer to, or market "Stock Tokens" (as that term is used in connection with the Robinhood Chain network) as "tokenized stocks," "tokenized equities," or similar characterizations. Approved terminology for external-facing content is "Stock Tokens" or "tokenized real-world assets such as Stock Tokens."
(k) Metrics and Statistical Accuracy. When including any growth, usage, volume, or adoption metrics relating to the Robinhood Chain network in external-facing content, Authorized Users must: (i) provide a clear explanation of how the statistic was derived, either within the copy or in a footnote; (ii) specify the exact time period covered by the metric; (iii) identify the data source with an explicit mention and, where available, a link to allow independent verification; and (iv) ensure that Robinhood Chain metrics are kept separate from and not blended with metrics for any other Robinhood product, including Robinhood's brokerage or Robinhood Crypto.
(l) Regulatory and Securities Restrictions. You must not reference Robinhood's stock ticker symbol ($HOOD or HOOD) in any content related to Robinhood Chain, as such symbol is subject to regulatory restrictions applicable to publicly traded securities. You must not amplify, comment on, or incorporate Robinhood's news, earnings announcements, investor communications, or regulatory matters into co-marketing or promotional content related to Robinhood Chain. When tagging Robinhood on social media in the context of Robinhood Chain partnerships or ecosystem content, you must tag @RobinhoodCrypto and must not tag @RobinhoodApp.
5.8 Visual Identity and Style Standards
(a) Approved Assets Only. When using logo marks, badges, or other graphic assets, Authorized Users must use only the assets made available in Robinhood's official Brand Asset Library. Unauthorized recreations, approximations, or modifications of the Robinhood Chain Marks are prohibited.
(b) No Modification of Marks. Authorized Users may not alter, modify, distort, animate (except as expressly permitted in the Brand Asset Library), recolor, add effects to, or otherwise change the appearance of the Robinhood Chain Marks. This prohibition includes, without limitation: (i) changing the proportions or spacing of any logo element; (ii) substituting or altering colors outside of approved color treatments; (iii) adding outlines, shadows, gradients, or other visual effects not part of the approved design; (iv) combining the Robinhood Chain Marks with other branding, imagery, graphic elements or text in a way that obscures or alters their appearance; and (v) cropping or partially obscuring any logo element.
(c) Robinhood Chain Brand Guidelines. In addition to the requirements set forth in Sections 5.8(a) and 5.8(b), all use of the Robinhood Chain Marks must comply with the Robinhood Chain Brand Guidelines, as published and updated by Robinhood from time to time (the "Brand Guidelines"). The Brand Guidelines, which are incorporated into this Trademark License by reference, set forth mandatory requirements governing, among other things, minimum clear space, minimum reproduction sizes, permitted placement and background treatments, and word mark usage conventions. The Brand Guidelines are available at https://docs.robinhood.com/chain/brand-guidelines. Robinhood reserves the right to update the Brand Guidelines at any time in its sole discretion. It is your responsibility to review the Brand Guidelines periodically and to ensure that your use of the Robinhood Chain Marks complies with the then-current Brand Guidelines at all times. Non-compliance with the Brand Guidelines constitutes a breach of this Trademark License and shall have the same effect as non-compliance with any other condition set forth in Section 5.7, including automatic termination of the license with respect to the non-compliant use without notice from Robinhood.
(d) Name and Word Mark Usage. Authorized Users must refer to the network exclusively as "Robinhood Chain" in all external-facing content. Use of the shorthand "Hood Chain," or any other abbreviated, informal, or unofficial variant of the Robinhood Chain name, is prohibited in all external-facing materials.
5.9 Trademark License — Ownership and Reservation of Rights
The Robinhood Chain Marks are the exclusive property of Robinhood Markets, Inc. or its affiliates. All use of the Robinhood Chain Marks by Authorized Users inures to the benefit of Robinhood. This Trademark License does not transfer, assign, or convey any ownership interest in the Robinhood Chain Marks to any Authorized User. Authorized Users acknowledge Robinhood's exclusive ownership of the Robinhood Chain Marks and agree not to challenge, contest, or take any action inconsistent with that ownership. All rights in and to the Robinhood Chain Marks not expressly granted in Section 5.6 are reserved by Robinhood. Without limiting the foregoing, this Trademark License does not: (a) grant any license or right to use any Robinhood name, brand, or trademarks outside of the scope expressly defined herein; (b) grant any license or right to use any other Robinhood intellectual property, including patents, copyrights, trade secrets, or proprietary technology; (c) create any partnership, joint venture, employment, agency, or franchise relationship between Robinhood and any Authorized User; or (d) obligate Robinhood to provide any support, maintenance, or services to any Authorized User.
5.10 Quality Standards
All uses of the Robinhood Chain Marks must reflect positively on Robinhood and the ROBINHOOD CHAIN network and must maintain standards of quality consistent with Robinhood's reputation. Authorized Users agree to maintain the quality of any product, service, or content associated with the Robinhood Chain Marks at a level that is reasonable and appropriate for a professional technology context. Robinhood reserves the right to request samples or examples of Authorized Users' uses of the Robinhood Chain Marks for the purpose of ensuring compliance with this Trademark License. Authorized Users agree to cooperate reasonably with any such request and to promptly cure any non-compliant use identified by Robinhood.
5.11 Uses Requiring Separate Written Authorization
The following uses are not pre-approved under Section 5.6 and require Robinhood's prior written consent, which Robinhood may grant or withhold in its sole and absolute discretion: (a) using the Robinhood Chain Marks as, or as part of, a primary product name, company name, or token name; (b) claiming Robinhood sponsorship, endorsement, partnership, or certification of any product or initiative; (c) using the Robinhood Chain Marks on physical merchandise (including apparel, hardware, or printed materials) for commercial sale; (d) incorporating the Robinhood Chain Marks into advertising or promotional campaigns beyond factual identification statements permitted under Section 5.6(a); (e) using the Robinhood Chain Marks in connection with a token issuance, initial exchange offering, or similar fundraising event; (f) any use by a direct competitor of Robinhood in connection with a competing brokerage, exchange, or consumer financial product; and (g) any other use not expressly covered by Section 5.6. To request authorization for any of the foregoing uses, or to report misuse of the Robinhood Chain Marks, please contact Robinhood at robinhoodchain@robinhood.com.
5.12 Trademark License — Termination and Effect
The trademark license granted under Section 5.6: (a) terminates automatically, without notice, upon any breach of Sections 5.5 through 5.11 or any applicable Prohibited Use provision in Section 2.3 of these Terms by an Authorized User; and (b) is subject to Robinhood's general right to modify, suspend, or discontinue the Services in accordance with Sections 6 and 15 of these Terms, including without notice. Upon termination of the trademark license for any reason, the Authorized User must promptly cease all use of the Robinhood Chain Marks and, where practicable, remove the Robinhood Chain Marks from all materials, platforms, repositories, and channels under the Authorized User's control. Termination of the trademark license does not limit any other remedy available to Robinhood under Section 5.13, Section 12.14, or applicable law.
5.13 Trademark-Specific Indemnification
In addition to, and without limiting, your indemnification obligations under Section 10 of these Terms, you agree to indemnify, defend (with counsel reasonably acceptable to Robinhood), and hold harmless Robinhood and its affiliates, officers, directors, employees, contractors, agents, licensors, suppliers, and successors (collectively, the "Trademark Indemnified Parties") from and against any and all claims, costs, losses, damages, judgments, settlements, penalties, interest, and expenses (including reasonable attorneys' fees and costs of investigation and enforcement) arising out of or in connection with:
(a) Unauthorized Use. Any use by you of the Robinhood Chain Marks that is not expressly authorized under Section 5.6 of these Terms, including any use after termination of the trademark license under Section 5.12;
(b) Breach of Trademark License Conditions. Any breach by you of any condition or obligation set forth in Sections 5.7, 5.8, 5.9, 5.10, or 5.11 of these Terms, including any failure to maintain required disclaimers, any modification of the Robinhood Chain Marks, or any use in connection with prohibited activities;
(c) Misrepresentation. Any false or misleading representation made by you in connection with your use of the Robinhood Chain Marks, including any false claim of Robinhood sponsorship, endorsement, certification, partnership, or affiliation;
(d) Third-Party Claims. Any third-party claim, action, or proceeding alleging that your use of the Robinhood Chain Marks: (i) constitutes trademark infringement, dilution, tarnishment, passing off, or unfair competition under federal or state law; (ii) violates any applicable advertising standard, consumer protection law, or securities regulation; or (iii) causes or is likely to cause harm to any third party or consumer;
(e) Enforcement Costs. Robinhood's reasonable costs incurred in investigating, monitoring, or responding to any alleged or actual misuse of the Robinhood Chain Marks by you, including the costs of sending cease-and-desist communications, conducting trademark watch services, engaging investigators, or pursuing enforcement proceedings in any forum; and
(f) Unauthorized Modification or Downstream Use. Any modification, unauthorized alteration, or further sublicensing of the Robinhood Chain Marks by you, or by any third party acting at your direction, with your knowledge, or with your consent, that results in reputational harm, brand dilution, consumer confusion, or any claim against any Trademark Indemnified Party.
Robinhood shall have the right, in its sole discretion, to control any action or proceeding for which indemnification is sought under this Section 5.13, including the right to select and direct counsel, to determine whether to settle any claim and, if so, on what terms, and you agree to cooperate fully with Robinhood in the defense or settlement of any such claim. You may not settle, consent to judgment in, or otherwise resolve any claim covered by this Section 5.13 without Robinhood's prior written consent if such settlement would impose any obligation or restriction on any Trademark Indemnified Party, include any admission of fault or liability on Robinhood's behalf, or result in any non-monetary relief affecting Robinhood's intellectual property rights. This Section 5.13 survives any termination or expiration of the trademark license granted under Section 5.6 and any termination of your access to or use of the Services.Any product or service names, logos or slogans that may appear on the Services are trademarks of Robinhood or its associated licensors and suppliers and may not be copied, imitated or used, in whole or in part, without prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned through the Services are the property of their respective owners. Reference to any products, services, processes or other information, by name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by Robinhood.
6. Changes, Suspensions and Discontinuation
Robinhood may, in its sole discretion, reset, modify, update, suspend, restrict, or permanently discontinue the Services at any time and without notice. Robinhood may also limit, condition, or revoke access to the Services, including by restricting or blocking specific wallet addresses from participating on Robinhood Chain. Further, Robinhood does not guarantee that Services, or any feature, data, or functionality thereof, will be available, uninterrupted, or maintained for any period of time. Robinhood shall have no liability for any losses, damages, or consequences arising from any changes to the Services or from the suspension, limitation, or termination of your access to the Services.
In the event of the termination of your right to access or use any part or all of the Services, discontinuation of the Services, or other termination of your right to access any portion or all of the Services we may: (a) block any and all of your Wallets and other applications from accessing the Services; (b) delete or deactivate your profile and all related information and/or materials associated therewith, without liability to you; and/or (c) cancel any open transaction, or other use of the Services that are pending at the time of discontinuation or termination.
7. Third Party Services
The Services may enable access to third-party services, sites, technology applications, or resources (“Third-Party Services”), which may be subject to separate terms and policies. Third-Party Services and links to other websites are provided solely as a convenience to you. Any integration or inclusion of any Third-Party Service does not imply endorsement or recommendation by Robinhood. Robinhood does not control and is not responsible for any Third-Party Services, including their availability, content, accuracy, or privacy practices. You acknowledge you are solely responsible for any losses, costs, risks, or disputes arising from your use of Third-Party Services, and any dealings with third parties are solely between you and the applicable third party. Robinhood disclaims all liability for any loss or damage arising from or related to your use of or reliance on Third-Party Services.
8. Assumption of Risk; Disclaimer of Warranties
8.1 Assumption of Risk
You represent and agree that you have read and understand the risks of using the Services, and that you voluntarily assume all such risks. You acknowledge that you are solely responsible for any loss or damage arising from your access to or use of the Services, and that we are not liable for any such loss.
Without limiting the foregoing, you acknowledge and agree that Robinhood will not be responsible for any communication failures, disruptions, errors, distortions or delays you may experience when using the Services, however caused. Robinhood takes no responsibility for and will not be liable for any losses, damages or claims arising from the use of the Services, including, but not limited to, any losses, damages or claims arising from:
- (a) reliance on blockchain data, transaction information, or other information displayed through the Services;
- (b) server failure, service interruptions, or temporary unavailability of data;
- (c) delays, inaccuracies, or discrepancies in displayed blockchain data;
- (d) decisions made based on information obtained through the Services;
- (e) use of third-party services or websites accessed through links on the Services; or
- (f) phishing, viruses, third-party attacks, or any other unauthorized third-party activities, including fraudulent websites impersonating the Services.
You further understand and agree that:
- Robinhood does not own or control any Third-Party Providers and makes no representations or warranties regarding their operation or security. You assume all risks associated with Robinhood Chain, the Bridging Smart Contracts, and related infrastructure, and release Robinhood from any claims arising out of network, infrastructure, or smart-contract failures, exploits, pauses, or upgrades.
- Robinhood Chain may be subject to periodic protocol upgrades that could significantly alter chain operation, disrupt the Bridging Smart Contracts or Services, or introduce bugs, malfunctions, or cyberattack vectors resulting in damage or loss.
- Robinhood Chain, the Bridging Smart Contracts, and the Services depend on open-source code and third-party infrastructure. These components may be subject to bugs, exploits, cyberattacks, key compromise, validator downtime, or other failures that could result in irreversible loss or devaluation of digital assets or in failed, delayed, replayed, or censored transactions.
8.2 Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROBINHOOD, ITS AFFILIATES, ITS LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, ROBNIHOOD MAKES NO REPRESENTATIONS OR WARRANTIES THAT: (A) ACCESS TO OR OPERATION OF THE SERVICES WILL BE CONTINUOUS, UNINTERRUPTED, TIMELY, OR AVAILABLE AT ANY PARTICULAR TIME; (B) THE SERVICES WILL BE COMPATIBLE OR INTEROPERABLE WITH ANY SOFTWARE, SYSTEM, OR THIRD-PARTY SERVICE, INCLUDING ANY WALLET OR TOOL; (C) THE SERVICES WILL BE SECURE, COMPLETE, FREE OF ERRORS, DEFECTS, OR HARMFUL CODE; (D) ANY DATA, TRANSACTIONS, OR CONTENT WILL BE ACCURATELY PROCESSED, STORED, OR PRESERVED, OR PROTECTED FROM UNAUTHORIZED ACCESS, ALTERATION, OR LOSS; OR (E) THE SERVICES WILL PREVENT THEFT, HACKING, CYBER ATTACKS, OR OTHER LOSSES OR DEVALUATION RESULTING FROM THIRD-PARTY CONDUCT.
NO PART OF THE SERVICES ACTS AS A CUSTODIAN, TRUSTEE, FIDUCIARY, AGENT, OR REPRESENTATIVE FOR ANY PERSON. AT NO POINT DOES THE SERVICES HAVE POSSESSION OF, ACCESS TO, OR CONTROL OVER ANY PERSON'S DIGITAL ASSETS, PRIVATE KEYS, SEED PHRASES, OR BLOCKCHAIN WALLETS, NOR DOES THE SERVICES UNDERTAKE ANY OBLIGATION TO MANAGE, SAFEGUARD, OR ADMINISTER ANY SUCH DIGITAL ASSETS OR WALLETS ON BEHALF OF ANY PERSON. YOU ACKNOWLEDGE THAT ROBINHOOD DOES NOT CONTROL OR CUSTODY YOUR DIGITAL ASSETS OR OTHER FUNDS IN ANY MANNER.
8.3 DATA ACCURACY DISCLAIMER
The Services display blockchain data and related information obtained from various blockchain networks and third-party sources. While Robinhood strives to provide accurate and up-to-date information, Robinhood makes no representations or warranties regarding the accuracy, completeness, timeliness, or reliability of any data displayed through the Services, including but not limited to transaction data, wallet balances, token information, smart contract data, gas prices, or network statistics.
Blockchain data may be subject to delays, errors, or discrepancies due to network conditions, third-party data providers, or other factors beyond Robinhood’s control. You acknowledge that you should not rely solely on the information provided through the Services for making any decisions, and you are encouraged to verify all information independently through primary sources. Robinhood shall not be liable for any losses or damages arising from your reliance on data displayed through the Services.
8.4 DISCLAIMER OF INTELLECTUAL PROPERTY
Any display, reference, or use of third-party intellectual property through the Services is for informational purposes only and does not constitute or imply any endorsement, affiliation, sponsorship, or approval by Robinhood unless expressly stated otherwise.
Robinhood expressly disclaims any liability for any unauthorized use, infringement, or misappropriation of third-party intellectual property by users or any other third party. Users are solely responsible for ensuring that any content they upload, display, or make available through the Services complies with all applicable intellectual property laws and does not infringe the rights of any third party.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT IN NO EVENT WILL ROBINHOOD, ITS AFFILIATES, AND ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS (COLLECTIVELY, THE “ROBINHOOD ENTITIES”) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING DAMAGES FOR LOSS OF GOODWILL, USE, OR DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE ROBINHOOD ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING FROM OR RELATING TO: (A) THE USE OR THE INABILITY TO USE THE SERVICES, OR ANY PART THEREOF; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICES; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (D) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR THROUGH THE SERVICES, INCLUDING ANY THIRD-PARTY PROVIDERS; (E) INTERRUPTION OR CESSATION OF FUNCTION RELATED TO THE SERVICES; (F) BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICES; (G) ERRORS OR OMISSIONS IN, OR LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF, ANY CONTENT MADE AVAILABLE THROUGH THE SERVICES; (H) THIRD-PARTY SERVICES, THIRD PARTY CONTENT, AND/OR OTHER THIRD PARTY MATERIALS; OR (I) ANY OTHER MATTER RELATING TO THE SERVICES OR ANY PART THEREOF. IN NO EVENT WILL THE ROBINHOOD ENTITIES EXCEED ONE HUNDRED DOLLARS ($100).
WITHOUT LIMITING THE FOREGOING, THE ROBINHOOD ENTITIES SHALL HAVE NO LIABILITY FOR ANY LOSSES, DEPEGS, THEFTS, OR OTHER DAMAGES ARISING OUT OF OR RELATED TO (i) THE BRIDGING SMART CONTRACTS, (ii) ANY THIRD-PARTY PROVIDERS SYSTEMS, SOFTWARE, KEYS OR SIGNATURES, OR (iii) ANY BRIDGE-RELATED UPGRADES, OR MAINTENANCE ACTION OR INACTION.
10. Indemnification
To the fullest extent permitted by applicable law, you will indemnify, defend, and hold Robinhood and its affiliates, licensors, and service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors (collectively, the “Indemnified Parties”) harmless from and against any and all claims, costs, losses, damages, judgments, tax assessments, penalties, interest, and expenses (including reasonable attorneys’ fees) arising out of any claim, action, audit, investigation, inquiry, or other proceeding instituted by a person or entity that arises out of or relates to: (a) your access to or use of the Services, (b) your violation or breach of these Terms or any applicable law or regulation, (c) your violation of any third-party right, including any right of privacy, publicity rights or intellectual property rights, (d) connecting to any Third-Party Service, or (e) your willful misconduct, gross negligence or fraud. If you are obligated to indemnify any Indemnified Party hereunder, then you agree that Robinhood (or, at its discretion, the applicable Indemnified Party) will have the right, in its sole discretion, to control any action or proceeding and to determine whether Robinhood wishes to settle, and if so, on what terms, and you agree to fully cooperate with Robinhood in the defense or settlement of such claim.
11. NO FINANCIAL OR INVESTMENT ADVICE
The Services and any information provided therein are for informational purposes only. Nothing contained in or provided through the Services constitutes, or is intended to constitute, financial, investment, tax, legal, or other professional advice. Robinhood is not a financial advisor, broker, dealer, or investment advisor with respect to the Services, and does not provide personalized investment recommendations or advice.
Any information regarding digital assets, tokens, cryptocurrencies, or blockchain projects displayed through the Services should not be construed as a recommendation to buy, sell, hold, or otherwise transact in any digital asset. You should consult your own financial, legal, tax, and other professional advisors before making any decisions relating to digital assets or blockchain technology. Robinhood expressly disclaims any liability for any decisions made or actions taken based on information obtained through the Services.
12. Arbitration
PLEASE READ THIS ARBITRATION AGREEMENT CAREFULLY. IT PROVIDES THAT DISPUTES MAY BE RESOLVED BY BINDING ARBITRATION. UNLESS YOU PROMPTLY REJECT IT, THE ARBITRATION AGREEMENT WILL HAVE A SUBSTANTIAL EFFECT ON YOUR RIGHTS IN THE EVENT OF A DISPUTE. ARBITRATION REPLACES THE RIGHT TO GO TO COURT, INCLUDING THE RIGHT TO A JURY AND THE RIGHT TO ASSERT OR PARTICIPATE IN A CLASS, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING, WHETHER IN COURT OR IN ARBITRATION. IN ARBITRATION, A DISPUTE IS RESOLVED BY AN ARBITRATOR INSTEAD OF A JUDGE OR JURY. ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN COURT PROCEDURES.
Maintaining good relationships with users of the Services is important to us. Most concerns can be resolved by contacting us through the support channels identified in the Services or associated documentation. If we are unable to resolve a concern to your satisfaction, this section explains how disputes between you and us may be resolved.
12.1 Definitions
For purposes of this Arbitration Agreement: (1)”We,” “us”, and “our” mean Robinhood Digital Assets, LLC, and its parents, subsidiaries, affiliates, successors, officers, directors, agents, and employees, and any person or entity named as a co-defendant with us in a Claim; and (2) “You,” “your,” and “yours” mean any individual or entity that accesses or uses the Services, any person acting on such user’s behalf. Defined terms not set forth in this section have the meanings given elsewhere in these Terms.
12.2 Agreement to Arbitrate
Either you or we may elect to arbitrate any Claim pursuant to this Arbitration Agreement. IF YOU DO NOT REJECT THIS ARBITRATION AGREEMENT, YOU AND WE AGREE THAT, FOR ANY DISPUTE SUBJECT TO ARBITRATION: (1) YOU AND WE ARE WAIVING THE RIGHT TO HAVE THE DISPUTE DECIDED BY A JUDGE OR JURY; AND (2) THIS ARBITRATION AGREEMENT PRECLUDES YOU AND US FROM PARTICIPATING IN A CLASS ACTION, REPRESENTATIVE ACTION, OR CONSOLIDATED PROCEEDING, WHETHER IN COURT OR IN ARBITRATION.
12.3 Governing Law
This Arbitration Agreement is governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1 et seq., with respect to both substance and procedure, and not by any state arbitration law, except that the law of the State of Delaware will govern the validity and enforceability of the formation of this Agreement.
12.4 Claim
A “Claim” is any unresolved claim, dispute or controversy between you and us, whether past,
present or future, arising out of or related to these Terms, the Services or any relationship resulting from your use of the Services “Claim” has the broadest possible meaning, and includes, but is not limited to: (i) initial claims, counterclaims, cross-claims and third-party claims; (ii) claims, regardless of what legal theory they are based on or what remedy, whether based upon contract, tort, consumer rights, fraud and other intentional torts, constitution, statute, regulation, ordinance, common law and equity (including any claim for injunctive or declaratory relief); (iii) claims by or against any third party using or providing any product, service or benefit in connection with the Services; and (iv) claims that arise from access to or use of the Services, advertisements, promotions, or statements related to the Services.
The only exception to arbitration of Claims is that both you and we have the right to pursue a Claim in a small claims court instead of arbitration, if the Claim is in that court’s jurisdiction and proceeds on an individual basis.
Any disputes regarding whether any Claim is subject to arbitration and/or the scope of this
Arbitration Agreement shall be decided by a court, not the arbitrator.
12.5 Commencing an Arbitration
To start an arbitration, the party electing arbitration must notify the other of such election. This notice may be given before or after a lawsuit has been filed concerning the Claim or with respect to other Claims brought later in the lawsuit, and it may be given by papers filed in the lawsuit such as a motion to compel arbitration. If you elect arbitration, you must notify us in writing at Robinhood Digital Assets, LLC, Attn: Robinhood Chain Arbitration, at the address specified in these Terms. Your notice must include your name, address, and sufficient information to identify your use of the Services. If we elect arbitration, we will notify you in writing at your last known address or email address we have on file for you.
12.6 Binding Arbitration
Binding arbitration is a means of having an independent third party (the arbitrator) resolve a dispute without using the court system, judges or juries. Either you or we may elect to resolve any Claim by binding arbitration. Each arbitration, including the selection of the arbitrator, shall be administered by the American Arbitration Association (“AAA”), according to the Consumer Arbitration Rules of the AAA in effect at the time the arbitration is commenced and the Mass Arbitration Supplementary Rules with respect to mass arbitration matters. A single arbitrator will conduct proceedings under the Consumer Arbitration Rules, and a Process Arbitrator and single Merits Arbitrator will conduct each mass arbitration case. If there is a conflict between the applicable AAA rules and procedures and this Arbitration Agreement and/or this Agreement, this Arbitration Agreement and this Agreement will control. If the AAA is unable to handle the Claim for any reason, the matter shall be arbitrated instead by a neutral arbitrator selected by agreement of the parties (or, if the parties cannot agree, selected by a court in accordance with the FAA), pursuant to the AAA rules of procedure. No company may serve as administrator, without the consent of all parties, if it adopts or has in place any formal or informal policy that is inconsistent with and purports to override the terms of the Class Action Waiver in this Arbitration Agreement. If you have a question about the AAA, you can contact them as follows: American Arbitration Association, 1633 Broadway 10th Floor, New York, NY 10019, www.adr.org.
12.7 Powers and Qualifications of Arbitrators and Arbitration Procedures
All arbitrators will be required to be practicing attorneys or retired judges and will be required to be experienced and knowledgeable in the substantive laws applicable to the subject matter of the dispute. The arbitrator shall follow applicable substantive law to the extent consistent with the FAA, applicable statutes of limitation and privilege rules that would apply in a court proceeding, and shall be authorized to award all remedies available in an individual lawsuit under applicable substantive law, including, without limitation, compensatory, statutory and punitive damages (which shall be governed by the constitutional standards applicable in judicial proceedings), declaratory, injunctive and other equitable relief, and attorneys’ fees and costs, subject to the terms of this Agreement, to the extent permitted by applicable law. Upon the timely request of either party, the arbitrator shall write a brief explanation of the basis of his or her award. The arbitrator’s award will be final and binding, except for any appeal right under the FAA. Any court with jurisdiction may enter judgment upon the arbitrator’s award. Unless appealed, the arbitration ruling will be considered final, binding, and enforceable by any court having jurisdiction. A party may file a notice of appeal pursuant to and governed by the AAA’s Optional Appellate Arbitration Rules. A party may only appeal on the grounds that the arbitration award is based upon (a) an error of law that is material and prejudicial (reviewed de novo) and/or (b) determination of facts that are erroneous (reviewed for clear error). The appeal tribunal shall render its decision exclusively on the record before the arbitrator. For the avoidance of doubt, and consistent with AAA Optional Appellate Arbitration Rule A-19, under no circumstances shall the appeal tribunal order a new arbitration hearing or send the case back to the original arbitrator
12.8 Costs and Fees
Each Party will be responsible for the arbitration costs as allocated by the applicable AAA rules (www.adr.org). However, except for claims filed as part of a mass arbitration, if the arbitrator ultimately rules in your favor, you will be entitled to reimbursement by us for all fees you paid to the AAA. If you cannot obtain a waiver of the AAA’s or arbitrator’s filing, administrative, hearing and/or other fees, we will consider in good faith any written request by you for us to bear such fees. Each party will bear the expense of its own attorneys, experts and witnesses, regardless of which party prevails, unless applicable law or this Agreement gives a right to recover any of those fees from the other party.
12.9 Class Action Waiver
Claims in arbitration will proceed on an individual basis, on behalf of the named parties only. YOU AGREE NOT TO SEEK TO PROCEED ON ANY CLAIM IN ARBITRATION AS A CLASS CLAIM OR CLASS ACTION, PRIVATE ATTORNEY GENERAL PROCEEDING, OR OTHER REPRESENTATIVE OR CONSOLIDATED PROCEEDING. YOU AGREE NOT TO BE PART OF, OR REPRESENTED IN, ANY CLASS ACTION OR OTHER REPRESENTATIVE ACTION BROUGHT BY ANYONE ELSE. YOU AGREE NOT TO SEEK ANY AWARD OR REMEDY IN ARBITRATION AGAINST OR ON BEHALF OF ANYONE WHO IS NOT A NAMED PARTY TO THE ARBITRATION, INCLUDING BUT NOT LIMITED TO PUBLIC INJUNCTIVE RELIEF. The arbitrator shall have no authority to conduct any class, private attorney general or other representative proceeding, and the arbitrator may not award relief for the benefit of non-parties, including public injunctive relief. Any question regarding the enforceability or interpretation of this “Class Action Waiver” section shall be decided by a court and not the arbitrator. If a court determines that any of the terms of this “Class Action Waiver” section is legally unenforceable for any reason, the court’s determination shall be subject to appeal, and you and we agree that the arbitration and litigation shall proceed as follows: (i) all Claims for which arbitration is legally enforceable must be filed and adjudicated in arbitration; (ii) any Claims for which arbitration is not legally enforceable will be decided through litigation in court; (iii) any Claims that are to be decided through litigation in court will be stayed pending completion of the arbitration of all other Claims; and (iv) when litigation in court resumes, the court will not be bound by any determination made by the arbitrator. Rights Preserved: This Arbitration Agreement and the exercise of any of the rights you and we have under this Agreement does not stop you or us from exercising any lawful rights either of us has to use other available remedies; to comply with Legal Process; to obtain provisional remedies such as injunctive relief, attachment or garnishment by a court of appropriate jurisdiction; or to bring an individual action in court that is limited to preventing the other party from using or obtaining any provisional or self-help remedies and that does not involve a request for damages or monetary relief.
12.10 In California
If an action or proceeding is initiated before any court in California and neither you nor we request that the dispute be submitted to arbitration, then, upon motion by either you or us, the dispute shall be heard by an active attorney or a retired judge selected by the AAA who is then appointed by the court in which the action commenced, according to the reference provision of the California Code of Civil Procedure, Section 638 et seq. This reference process is not subject to a trial by jury; the trial is conducted before the active attorney or retired judge under California law.
12.11 Enforcement
You or we may bring an action, including a summary or expedited motion, to compel arbitration of Claims subject to arbitration, or to stay the litigation of any Claims pending arbitration, in any court having jurisdiction. Such action may be brought at any time, even if such claims are part of a lawsuit, unless a trial has begun or a final judgment has been entered. Any dispute concerning the validity or enforceability of this Arbitration Agreement must be decided by a court; any dispute concerning the validity or enforceability of the Agreement as a whole is for the arbitrator. Failure or forbearance to enforce this Arbitration Agreement at any particular time or in connection with any particular Claims will not constitute a waiver of any rights to require arbitration at a later time or in connection with any other Claims. Any additional or different agreement between you and us regarding arbitration must be in writing.
12.12 Survival and Severability of Terms
This Arbitration Agreement shall survive: (a) termination or changes in the Terms or the Services, or the relationship between you and us concerning the Services; and (b) the bankruptcy of any party. If any portion of this Arbitration Agreement (except for the “Class Action Waiver” section set forth above) is deemed invalid or unenforceable, the remaining provisions of the Arbitration Agreement shall remain in force. No portion of this Arbitration Agreement may be amended or waived absent a written agreement between you and us.
12.13 RIGHT TO REJECT
You may reject this Arbitration Agreement by mailing a signed rejection notice to RHDA, LLC at 85 Willow Road, Menlo Park, CA 94025, Attn: ROBINHOOD CHAIN Arbitration Rejection Notice, within sixty (60) calendar days after FIRST ACCESSING OR USING THE SERVICES. The notice must include your name, contact information, and a clear statement that you are rejecting the arbitration agreement. This is the only manner in which you can reject this Arbitration Agreement. Any other method, form, or means of rejection will be treated as being invalid or ineffective. Requests to reject this Arbitration Agreement that are made more than sixty (60) calendar days after first using or accessing the Services also are invalid. If you already have pending litigation or arbitration against/with us when you reject this Arbitration Agreement, any such rejection request will not apply to that litigation or arbitration. If you validly reject this Arbitration Agreement: only a court may be used to resolve any Claim; your rejection will not affect any other provision of the Agreement; and your rejection will apply only to this Arbitration Agreement and not to any other arbitration agreement for which the rejection period has already passed.
12.14 Intellectual Property and Trademark Enforcement Exception to Arbitration
Notwithstanding any other provision of this Section 12 (Arbitration Agreement), including the definition of "Claim" in Section 12.4 and the agreement to arbitrate in Section 12.2, and supplementing (not replacing) the Rights Preserved provision in Section 12.9, the following proceedings may be initiated and prosecuted by Robinhood in any court of competent jurisdiction and shall not be subject to mandatory arbitration under this Section 12:
(a) Trademark and IP Infringement Claims. Any claim, action, or proceeding by Robinhood to enforce its trademark rights, trade dress rights, trade name rights, or other intellectual property rights, including without limitation claims for: (i) trademark infringement under the Lanham Act, 15 U.S.C. § 1051 et seq.; (ii) trademark dilution by blurring or tarnishment under 15 U.S.C. § 1125(c); (iii) false designation of origin, false description, or false advertising under 15 U.S.C. § 1125(a); (iv) common law trademark infringement or unfair competition; (v) trade dress infringement; (vi) trade secret misappropriation under the Defend Trade Secrets Act, 18 U.S.C. § 1836 et seq., or applicable state law; (vii) copyright infringement under 17 U.S.C. § 101 et seq.; and (viii) any related state law equivalents of the foregoing;
(b) Injunctive Relief. Any action seeking temporary, preliminary, or permanent injunctive relief, a temporary restraining order, or specific performance in connection with: (i) any actual or threatened breach of Sections 5.5 through 5.12 of these Terms; (ii) any actual or threatened infringement, dilution, or misappropriation of the Robinhood Chain Marks or any other Robinhood intellectual property; or (iii) any Misleading Use as defined in Section 5.5(d). For the avoidance of doubt, Robinhood may seek permanent injunctive relief following full adjudication on the merits in a court of competent jurisdiction, in addition to any provisional relief available under Section 12.9;
(c) Monetary Relief for IP Claims. In connection with any action described in Sections 12.14(a) or 12.14(b), Robinhood may additionally seek in the same proceeding: (i) compensatory damages; (ii) statutory damages available under the Lanham Act or other applicable intellectual property statutes, including enhanced damages for willful infringement; (iii) disgorgement of the infringer's profits attributable to the infringing use; (iv) attorneys' fees and costs in any case that the court deems exceptional under 15 U.S.C. § 1117(a) or other applicable statute; and (v) any other legal or equitable remedy available to a trademark or intellectual property owner under applicable federal or state law;
(d) Ownership and Registration Proceedings. Any action or proceeding to confirm, protect, register, renew, or defend Robinhood's ownership of the Robinhood Chain Marks or any other Robinhood intellectual property before any court, the United States Patent and Trademark Office, the Trademark Trial and Appeal Board, any international trademark office, or any other competent tribunal or governmental authority, whether for opposition, cancellation, inter partes review, or otherwise;
(e) Compliance Enforcement. Any action to compel an Authorized User's compliance with the quality control or cooperation obligations under Section 5.10, or to enforce the effect-of-termination obligations under Section 5.12, including to compel cessation of all use of the Robinhood Chain Marks and removal of such marks from third-party platforms, repositories, and channels; and
(f) Emergency and Ex Parte Relief. Any application for emergency, ex parte, or without-notice relief, including emergency temporary restraining orders, in any court of competent jurisdiction where irreparable harm to Robinhood's brand, trademark rights, or goodwill is imminent or is occurring.
Jurisdiction and Venue for IP Proceedings. For any action brought by Robinhood pursuant to this Section 12.14, Robinhood may elect to bring such action in any federal or state court of competent jurisdiction, including, without limitation, the federal district courts of the State of Delaware as contemplated by Section 13 of these Terms, or in any court where personal jurisdiction over you may be obtained or where the infringing activity is occurring or has occurred. You hereby irrevocably consent to personal jurisdiction and venue in any such court for claims described in this Section 12.14 and irrevocably waive, to the fullest extent permitted by law, any objection to the laying of venue of any such proceeding in any such court, and any objection that any such proceeding has been brought in an inconvenient forum.
No Waiver of Arbitration Rights. Robinhood's election to pursue any claim in court pursuant to this Section 12.14 shall not constitute a waiver of Robinhood's right to arbitrate any other Claim that is otherwise subject to arbitration under this Section 12. The existence or pendency of any court proceeding initiated by Robinhood under this Section 12.14 shall not preclude Robinhood from simultaneously or thereafter pursuing arbitration of any other Claim against you.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its internal principles of conflicts of law or choice of law. You agree that any dispute arising under these Terms, or relating in any way to your relationship with us, that is not arbitrated in accordance with Section 12 will be resolved exclusively in a federal or state court of competent jurisdiction located in the State of Delaware. You hereby consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
14. Privacy
Our Privacy Statements describe how we handle the information you provide to us when you use the Services. Please refer to the Privacy Statement that applies in your jurisdiction for further data protection related information. Our Privacy Statements are located at:
- US: https://robinhood.com/us/en/support/articles/rhm-privacy-statement/
- UK: https://robinhood.com/gb/en/support/articles/privacy-policy/, and
- EU: https://robinhood.com/eu/en/support/articles/rh-financial-entities-privacy-statement/ .
15. Modification of Terms
Robinhood may amend these Terms or modify the Services, including any related documentation or guidelines, at any time by posting an updated version that we deem reasonable under the circumstances. The “Last Updated” date at the top of these Terms will reflect the most recent version. Any updated Terms will be effective upon posting and will apply prospectively only. Your continued access to or use of the Services after the updated Terms are posted constitutes your acceptance of the revised Terms. You may not modify these Terms without Robinhood’s prior written consent.
16. Force Majeure
Robinhood will not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, labor disputes, government actions, war, terrorism, civil unrest, network or infrastructure failures, power outages, failures of blockchain networks, or failures of third-party services.
17. Contact Us
You may contact us regarding the Services or these Terms by e-mail at chain-developers-group@robinhood.com. For questions or requests specifically relating to the Robinhood Chain Marks and the Trademark License set forth in Sections 5.5 through 5.13, including requests for authorization of uses not pre-approved under Section 5.6 and reports of suspected trademark misuse, please contact Robinhood at robinhoodchain@robinhood.com or at the address specified in these Terms, Attn: Robinhood Chain Brand Team.
18. Miscellaneous
These Terms and any dispute arising out of or relating to the Services are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any notices or other communications provided by us under these Terms including those regarding modifications to these Terms will be posted online, in the Services, or through other electronic communication. You agree and consent to receive electronically all communications, agreements, documents, notices, and disclosures that we provide in connection with your use of the Services. Nothing in these Terms creates any partnership, joint venture, agency, fiduciary, or employment relationship between you and Robinhood. You act solely as an independent user of the Services. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. These Terms and any rights and licenses granted hereunder, may not be transferred or assigned by you and any attempted transfer or assignment will be null and void. We may assign these Terms without your consent, including to any affiliate. These Terms constitute the entire agreement between you and Robinhood regarding your access to and use of the Services and supersede all prior or contemporaneous agreements, communications, or understandings, whether written or oral, relating to the subject matter hereof. Robinhood’s failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision or any other rights under these Terms.